Epic Adventures: Unforgettable Package Tours 08 Days

Amendments and Cancellations by Clients
Clients can cancel at any time. The cancellation will be effected at the time that Moroccan Odyssey receives a written request from the Client and the following cancellation charges will apply:

• 60 days prior to arrival: 10% of the tour / service cost
• 45 days prior to arrival: 25% of the tour / service cost
• 30 days prior to arrival: 50% of the tour / service cost
• 15 days prior to arrival: 100% of the tour / service cost
• No refund is given for a partially used Product.

If any member of the party is prevented from traveling because of death, injury, or serious illness of the client, close relative or friend, redundancy, or jury service, it may be possible to transfer the booking to another suitable person or departure date or tour of similar standard and cost provided that written notice is confirmed by Moroccan Odyssey. If a refund is payable by Moroccan Odyssey to the Client, the refund amount will be calculated according to the conditions set out above and with consideration of evidence of exceptional circumstances. Moroccan Odyssey will not pay fees charged to the Client by the Client’s bank for processing the credited amount.

Your reservation request will be confirmed upon receipt of the deposit, which is 30% of the total tour package rate with Moroccan Odyssey. Please note that travel arrangements are not confirmed until you receive our written confirmation from Moroccan Odyssey. The balance of the total amount is due 21 days prior to the tour date unless otherwise specified at the time of booking. Daily Tour bookings require full payment at the time of booking with Moroccan Odyssey. Before a booking is confirmed, Moroccan Odyssey reserves the right to amend the price of the product due to any circumstances outside our control, such as changes relating to governmental action, increases in transportation costs (including scheduled airfares and the cost of fuel), changes in any dues, taxes, or fees chargeable for services (including landing taxes or embarkation/disembarkation fees at airports), and increases in admission fees.

Product information is published by Moroccan Odyssey in good faith, and we will use our best endeavors to operate all products. Moroccan Odyssey reserves the right to change any of the facilities and services described in its publications and to substitute alternative arrangements of comparable monetary value without compensation. We accept no liability for the loss of enjoyment resulting from any change.

Payments can be made via bank transfers (subject to a 20 Euro processing fee; account details will be provided upon booking), Visa or MasterCard, via authorization (subject to a 3% processing fee; a credit card copy may be requested) with Moroccan Odyssey.

Moroccan Odyssey reserves the right to cancel any confirmed booking in any circumstances. However, Moroccan Odyssey will not cancel a Guaranteed Departure Product except in the unusual circumstances of force majeure, defined here as war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions, flight cancellation, or any other external circumstances (like pandemics) or contagion beyond the control of Moroccan Odyssey. Compensation is not available if Moroccan Odyssey is forced to cancel or in any way change a tour due to force majeure. But where Moroccan Odyssey is unable to provide the tour booked, Moroccan Odyssey will return to the Client to offer an alternative date or holiday of comparable standard

Adequate insurance is mandatory for all Clients to cover at least but not limited to medical and repatriation expenses, loss of luggage and cancellation or curtailment of a Moroccan Odyssey and should not exclude any planned adventure activities from the time of booking for the full duration of the Moroccan Odyssey as a minimum. A Client and his personal belongings are the sole responsibility of himself. Moroccan Odyssey accepts no liability on the Client’s behalf where Moroccan Odyssey has provided a Product of reasonable standard. Clients are fully responsible for arranging their own insurance.